If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Diamond Resorts is a scam - Diamond Resorts International
In may of 2019 we stayed at a resort on Waikiki beach. In the hotel they had a whole bunch of people that their tags said guest services. We planned on doing a bunch of stuff so went to see some of them. Turns out they were working for Diamond Resorts. Promised money off a whole bunch of stuff we wanted to do if we sat in on an hour presentation. Turns out the discounts were actually full price and we literally got nothing for sitting in this presentation for two and a half hours. One after another would come at us when you said no. We finally settled on their 20000 points scam. We had to pay 4500$ US for these points which they explained would get you into their “best” resorts. That october we called because we were planning a trip to Maui. The man on the phone in Las Vegas said only one hotel in Maui is available under the points system and that we could only book one week. He said call him back in two days for some reason and he would have everything worked out. We wanted to stay two weeks so we booked our flights and a week with another hotel then called our friendly agent back. He had no clue who I was or what I wanted and said there were no dates in all of Hawaii to book with our points but he had a smashing deal for half the points to Branson Missouri. We had a wonderful two week in Maui without Diamond Resorts help. Then covid hit. We were not allowed to leave Canada or do anything but did this shit company care lol Our time expired on our time limit and we never got to use a point. This place is a major scam… when you see them turn the other way. Tim Wellman